Frequently Asked Questions

Do I need an online ticket or a reservation?

No, tickets can also be purchased directly on site. In this case, no online fees apply.

Can I pay by card on site?

Yes, both cash and card payments are accepted.

Can I eat at the MAGICUM?

Eating is only possible as part of a booked museum dinner.
Guests can also enjoy food and drinks at the neighbouring café and receive a discount.

Is the MAGICUM accessible for people with disabilities?

The MAGICUM is not fully accessible. For the best experience, we recommend contacting us in advance. We will be happy to help find ways to work around any barriers.

Is the MAGICUM scary?

No. The visit is designed to be fun, to inspire wonder, and to leave visitors with positive memories.

Do I have to believe in MAGICUM?

No. MAGICUM is not about belief, but about questions, perspectives, and cultural history.

Is the MAGICUM suitable for children?

The museum is primarily aimed at adults but is child-friendly.